To create the next great product or service, it has been standard practice to ask the customer questions like: “What do you want? What do you need? What will make your life easier?” These simple inquiries should lead to a simple answer. It is then our responsibility as businesses and…

I focus quite a bit of my research on how to help all businesses and organizations accurately anticipate the digital disruptions heading their way.

In today’s economy, most organizations are locked in fierce competition with others in their industry. They compete for the same customer base, which results in them competing for rather slim profit margins. They battle for mere slivers of market share that could just as easily go to the next company…

Creativity is a highly applicable character trait of those who find success and significance in the business world. In light of this observation, the question of whether creativity can be taught naturally arises. While it’s true that, with sufficient determination, individuals can learn almost anything, teaching your team to think…

Change is an inevitability of human life. We go through changes as we age from teens into adulthood by moving out of our parents’ houses and going to college or a trade school. And as we move from early adulthood to our 30s, 40s, 50s, and later years, with starting…

Companies are founded with innovation. Smaller start-ups pop up because they have an idea that no one in the market has done before, or a way to improve the industry they enter. It is no secret that many new businesses do not last because they stick with that initial revolutionary…

When most businesses think of innovation, they think of what I would consider to be transformational innovation. What I am referring to is the big advancements that revolutionized organizations and whole industries, such as the founding of social media giant Facebook (now Meta), the first electric vehicle, or moments like…

Attracting and retaining the best employees are two completely different concepts. Hiring the best is usually a streamlined process of seeking out the most qualified and skilled individuals and getting them to view your organization as a positive workplace to be in. But after hiring is complete, it is their…

We have all heard that the key to becoming a successful business is effective communication and collaboration, but do we really know what that means? Unfortunately for many business leaders, they believe they do. But the reality is they actually struggle with the concept. Back in 2013, the CEO of…