I know full well that people are generally averse to change of any kind. Life would just be simpler if everything that is working stayed the same, and these individuals also tend to abide by the phrase “If it ain’t broke, don’t fix it.” The problem is that “broke” in…

From healthcare and manufacturing to marketing and engineering, we are still seeing nearly five different generations share the workforce across all industries. …

Prior to 2020 and the coronavirus pandemic, corporate and client meetings were commonly an even blend between in person, over the phone, and by way of Skype, Zoom, or even Microsoft Teams. Which technology was used in what situation largely depended upon what type of material was covered in these…

The role of a manager or executive comes with a myriad of responsibilities. …

Sales is a constant in business across all industries. Without sales, there is no business, really, and without salespeople, the process of selling becomes quite cumbersome. But the fact that sales is so consistent in everything often causes the sector to stagnate quite easily. And if you ask a salesperson…

There has never been more opportunity than there is today to dramatically accelerate growth using new digital marketing tools, the right business strategies, and a proper and effective mindset. I recently invited Ford Saeks to participate in an episode of “Opportunity Hour: Conversations with the Masters.” …

Marketing is a world that is always evolving, always busy, and constantly filled with Anticipatory opportunities for all those who work in the industry and who leverage marketing for their organizations. If you are an executive or working professional in the marketing industry, this is likely music to your ears…

Mindset is absolutely everything in this world we live in, and having a specific mindset in the professional world is a quantifiable asset. How we think on a daily basis determines our professional output, whether we are an entry-level employee, middle manager, or a C-suite executive. Out of those categories…

In part one, we asked an important question regarding the future of customer service technology: Can machines replace human customer service representatives and processes permanently if they find a way to make them empathetic? While machines, artificially intelligent applications, and other types of customer service software will only accelerate in…