Find Certainty in An Uncertain Future

In many ways, I am sure society is well aware of certain leadership principles that have stood the test of time in business environments. Personality traits such as integrity, honesty, and responsibility immediately come to mind; however, in a disruptive world, there are more that, many do not realize, are vital to professional success to find certainty.

Agility in the Pandemic

In today’s world of technology-driven transformation, leaders must embrace a new leadership principle if they want their organizations to have continued relevance. Now that the world has experienced a complete economic shutdown due to COVID-19, a physical disruption seemingly out of nowhere, leaders must not forget that the aforementioned technology-driven disruption will only accelerate with businesses finding every way to digitize and adapt to this post-coronavirus new normal.

In the past, leaders have focused on agility — being able to change quickly, based on external circumstances as change from the outside-in has been coming at an ever-increasing speed. Many of these types of changes are driven by technology because our customers are influenced by technology and, therefore, are changing the way they interact with us, such as an increase in transparency, thanks to social media, where they can view customer complaints.