Pair Artificial Intelligence with a Human Touch, And You’re Sure to Thrive
5 min readSep 16, 2021
For many consumers, the concept of “customer service” is frustrating to the point of humor.
Even with the many advancements in digital technology today, consumers still experience lackluster resolution to often simple problems. They find themselves upset because whenever they have an issue, the in-person employee doesn’t know how to help…