The Power of Anticipatory Customer Service

The Power of Pre-Mortems

Solving the (Real) Problem?

Customer Service as Shopping Experience

Ready to see the future and plan with greater confidence?

Anticipatory Organization Book

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#1 Bestselling Author, Global Futurist, Innovation Expert and Keynote Speaker. One of the World’s Leading Futurists on Global Trends and Innovation.

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Daniel Burrus

Daniel Burrus

#1 Bestselling Author, Global Futurist, Innovation Expert and Keynote Speaker. One of the World’s Leading Futurists on Global Trends and Innovation.

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