There has never been more opportunity than there is today to dramatically accelerate growth using new digital marketing tools, the right business strategies, and a proper and effective mindset. I recently invited Ford Saeks to participate in an episode of “Opportunity Hour: Conversations with the Masters.” Our conversation was specific…

Marketing is a world that is always evolving, always busy, and constantly filled with Anticipatory opportunities for all those who work in the industry and who leverage marketing for their organizations. If you are an executive or working professional in the marketing industry, this is likely music to your ears…

Mindset is absolutely everything in this world we live in, and having a specific mindset in the professional world is a quantifiable asset. How we think on a daily basis determines our professional output, whether we are an entry-level employee, middle manager, or a C-suite executive. Out of those categories…

In part one, we asked an important question regarding the future of customer service technology: Can machines replace human customer service representatives and processes permanently if they find a way to make them empathetic? While machines, artificially intelligent applications, and other types of customer service software will only accelerate in…

There is more opportunity now to transform the customer experiences and customer service of your business organization than at any other time in history. We live in a technological world, but more importantly, we also live in a human world. That world is filled with human customers, human employees, and…

Auto and home insurance bundles, umbrella policies, constant arguments about paying for healthcare (especially during a pandemic), and thousands of streaming and social commercial advertisements pushing different providers as being the best option for the average Joe and Jane. Yes, we are talking about insurance and its many pros and…

Global, national, and local healthcare systems have gone through more change in the past few years than almost any other industry. Technologies that were available but not widely used before the pandemic have been brought to the forefront, accelerating a transformation that will impact the entire health ecosystem. Virtual office…

Data has quickly become as valuable as gold to many businesses and organizations, especially with how many products and services have evolved to be more digital than not. If we think back to merely a decade ago, or perhaps even a little farther, we already had early iterations of smartphones…

Augmented reality has seemingly had its “time and place” in our lives in the past decade, most notably through interactive games like Pokemon Go or other geocaching applications. So many business professionals and general consumers have filed it under the label of a luxury item that it is only good…